Implementation Manager (New York)

As an Implementation Manager, you will be involved in working with world-class corporations (i.e. Fortune 500 and 1000 companies) involved with international trade and supply chain management. Project activities are a balance between business change management and technical data integration across multiple buyers and global suppliers. You will be expected to concurrently manage multiple projects. Your ability to plan, maintain organization, gain client trust and commitment are key to project success.

The TradeCard Implementation Manager is responsible for the complete launch of all facets of a customer's (member's) project. This includes involvement in pre-sales through the full lifecycle of the project. The Implementation Manager leads a team of TradeCard staff to define, prepare and deliver customer services.

This position will be based in our New York City office.

• Oversee customer implementation projects from a Operations, Technology, and Vendor Activation perspective
• Facilitate customer Kick Off Session to scope and define the project
• Manage involvement of customer, including across departments and locations as needed
• Develop and maintain project plans
• Track and manage outstanding issues and actions
• Conduct detailed workflow and business reviews, providing consultation for optimization
• Conduct opportunity assessments, develop ROI analyses
• Participate in pre-sales activities
• Organize and lead Conference Room Pilots
• Work with internal departments to design and implement customer projects
• Communicate status internally, to the project team, and externally with the customer and any other involved parties regularly
• Coordinate within TradeCard's regional offices and partners

• Minimum 3 years experience at customer project management in the financial services/banking or supply chain fields
• Experience in structured project management
• Strong written and verbal English skills a must; other language skills a plus
• Excellent presentation skills
• MS Office fluent
• Familiarity with EDI, EFT and XML transaction processing
• Travel to international client sites is required
• Banking, international business and international procurement experience a plus
• Supply chain execution and optimization experience a plus
• Experience with B2B Internet and ASP implementations a plus

If interested, please send your full resume to: nlindsey@tradecard.com

TradeCard, Inc.
75 Maiden Lane, 12th Floor
New York, NY 10038
Attention: Natalie Lindsey

Or fax: 212-405-1860
Attention: Natalie Lindsey